Truck Driver Job in Hanover, Maryland

A dispatcher can provide the following services: 1. Finding loads: This service is perhaps the most important one they provide, especially for new owner-operators who are starting out and don’t yet have a list of clients. 2. Assigning loads and managing drivers: A dispatch service should be familiar with your drivers (if you have them), their routes, how long they have been home, and their availability. This knowledge helps to match a load with your best resource to deliver it. 3. Maintaining motor carrier compliance: This service is critical to ensure you can stay on the road doing what you do best – pulling loads. 4. Managing weather delays | handling issues: A good dispatcher can help you plan for and deal with weather delays, traffic congestion, and other issues that invariably crop up while you are on the road. 5. Providing customer care: A dispatcher can help you manage relationships with shippers, address issues that arise, and set proper service expectations. 6. Handling billing paperwork and collections: A good dispatch service can also handle the paperwork associated with delivering and billing for a load. This paperwork can include all invoice submissions to the shipper (or a factoring company), collections follow-ups, and payment processing.